FAQ

A. We have designed your Smart Business Website to be as easy as filling in a simple form about yourself. Things like your current contact details and what you would like to have written on your website about you.

A. Yes, you absolutely do own it, well, when it is completely paid for you do.

A. Yes, absolutely. You need to be responsible for advising us of the log in details so your domain name can be redirected. WE ask those questions in the brief.

A. If you would like to register your own domain name we recommend www.cheapdomains.com.au for the most affordable prices and the best service.

The most important domain to register is the .com.au as that tells your prospects you are local. If it's not available you can check for the .net.au version. Yes, you can use .com if you like. There are also .ws and .me extensions if your name is already taken.

A. Smart Business Websites will register a suitable domain name for you to use during your subscription. We will advise you of the best available domain name options for you and we will also handle the redirect of this domain name for you.

A. Yes, just advise us using our contact form and your account will be cancelled at the end of the next billing cycle.

A. There is no limit to the amount of content that you can upload, however a sound marketing strategy is to keep the content ‘punchy’ and brief enough that a prospective client will read and view the entire page, not give up due to excessive volume. Remember, sometimes ‘less is more’.

A. We require your public contact details, a personal bio (a short summary about you) and any website addresses you wish us to link your page too.

If you're opting for the Premium or Professional packages we will need other information and we outline that in the brief. In the Professional package we will need your social media profile details but we'll walk you through this.

A. If you need to update the existing content on your page just email the changes to Smart Business Websites and we will make the changes within 48 hours.

Alternatively you can watch our video tutorials in our membership area and make these changes yourself through the full CMS - Content Management System. It really is as easy as writing an email.

A. Yes, absolutely. The Standard Smart Business Website contains up to four set up pages, the Premium Plan and Professional Plan between six to ten. You can easily add more pages yourself by following our easy video tutorials. If you would like us to do this for you we can continue to add additional pages. We will always quote you prior to any further work being undertaken on your behalf. Our recommendation is to handle this yourself. Adding pages is as easy as writing an email.

A. Yes we are always developing new add-ons and plug-ins. We will keep you updated through the Membership Portal. There is always a range of new Plug Ins (functional tools) being made available . We also have our proprietary email marketing program Smart Email available and other exciting marketing options. Our members are always the first to be offered these new features.

A. Many are free and are simply added into your web page with our compliments. Others may incur additional costs and are optional for you to add on to your site if required.

A. At the bottom right of this page is a link to the Terms and Conditions relating to the Smart Business Websites product offering.

A. Please us contact Smart Business Websites form to make contact directly with the Smart Business Website team, we aim to reply promptly.